Privacy Policy

Effective Date: 2024 

Aurevoir 'AR' (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your personal data.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website or services.

1. Information We Collect

We may collect and process the following types of personal data:

Information You Provide:

Name

Contact details (e.g., email address, phone number, shipping address)

Payment information (e.g., credit card details via secure payment processors)

Measurements or preferences for bespoke tailoring services

1.2 Information Collected Automatically:

IP address

Browser type and version

Pages visited and time spent on our website

Cookies and other tracking technologies

1.3 Information from Third Parties:

Payment processors and shipping providers may share information necessary to complete your transaction.

2. How We Use Your Information

We use your data for the following purposes:

Order Fulfilment: To process and deliver your orders, including bespoke tailoring services.

Customer Support: To respond to inquiries, provide assistance, and manage returns or exchanges.

Marketing: To send promotional materials, special offers, and updates (with your consent).

Personalisation: To tailor your shopping experience, including recommending products.

Compliance: To comply with legal and regulatory obligations.

3. Sharing Your Information

We may share your information with the following parties:

3.1 Service Providers:

Payment gateways (e.g., Stripe, PayPal)

Shipping and logistics partners

IT and website management services

3.2 Legal Obligations:

If required by law or to protect our legal rights.

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. Cookies allow us to:

Remember your preferences

Analyse website traffic

Provide targeted advertisements

You can manage or disable cookies via your browser settings. However, disabling cookies may affect the functionality of our website.

5. Your Rights

Depending on your location, you may have the following rights:

5.1 Under GDPR (EU/UK):

Access: Request a copy of your personal data.

Correction: Request corrections to inaccurate data.

Deletion: Request deletion of your data (subject to legal obligations).

Restriction: Restrict processing of your data.

Data Portability: Request transfer of your data to another service provider.

Objection: Object to the processing of your data for marketing purposes.

5.2 Under CCPA (California):

Know: Request information about the categories of data we collect.

Delete: Request deletion of your personal data.

Opt-Out: Opt-out of the sale of your personal data (Aurevoir 'AR' does not sell data).

To exercise these rights, please contact us at hello@aurevoirofficial.com 

6. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or loss. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date at the top.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Email: hello@aurevoirofficial.com

Address:  AR, Bomo Fashion Limited, 6 Butts Court, Leeds, LS1 5SJ.